Privacy Policy

Last Updated: 3 February 2025

1. Introduction
Welcome to Eat Like a Local (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Website (www.eatlikealocal.co.za) or book our Tours.

By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

2. Information We Collect
We collect the following types of information:

  • Personal Information:
    • Name, email address, phone number, and payment details.
    • Dietary restrictions, allergies, or medical conditions (if provided).
    • Age (to verify eligibility for alcohol consumption).
  • Technical Information:
    • IP address, browser type, device information, and browsing behaviour.
    • Cookies and similar technologies (see Section 6 for details).
  • Tour-Related Information:
    • Tour preferences, booking history, and feedback.

3. How We Use Your Information
We use your information for the following purposes:

  • To process bookings and provide our Tours.
  • To communicate with you about your bookings, updates, and promotions.
  • To improve our Website and services.
  • To comply with legal obligations and protect our rights.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Restaurants, payment processors, and IT support.
  • Legal Authorities: If required by law or to protect our rights.
  • Third-Party Platforms: If you book through a third-party platform (e.g., booking websites).

5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

7. Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access and correct your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent for marketing communications.
  • To exercise these rights, please contact us at admin@eatlikealocal.co.za

8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. International Transfers
If we transfer your information outside South Africa, we will ensure it is protected to the same standard as required by POPIA.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised.

11. Contact Information
For questions or concerns about this Privacy Policy, please contact us at:

Eat Like a Local

Email: admin@eatlikealocal.co.za
Phone: +27 82 469 8088